Fresh Job Hunt: March 2024

Tuesday, March 26, 2024

AspenTech | Associate Field Support Engineer 1

Company Name: AspenTech

Job Role: Associate Field Support Engineer 1

Qualification: B.E/B.Tech

Experience: 0 - 1 years

Salary: As per company norms

Job Location: Bangalore

Detailed Eligibility:

Position Title: Junior Field Support Engineer

Qualifications:

· Bachelor's degree in Electrical, Computer, or Software Engineering

· 0 to 1 year of relevant experience

· Preference for candidates with prior experience in Power Utility

· Familiarity with SCADA/control systems; knowledge of OSI Monarch SCADA system is advantageous

· Understanding of SCADA protocols such as IEC101, IEC104, MODBUS, and DNP

· Proficiency in SQL databases including SQL Server, MySQL, PostgreSQL, and Oracle

· Strong grasp of basic networking skills, including troubleshooting on Windows OS, Red Hat OS, switches, and firewalls

· Excellent verbal and written communication skills, with the ability to conduct meetings independently

· Strong troubleshooting abilities

· Basic knowledge of computer programming, with exposure to C programming preferred

· Capability to manage multiple projects simultaneously in a dynamic environment

· Willingness and flexibility to travel to domestic and international customer sites (less than 10% travel annually)

Responsibilities:

· Conducting AMC activities at customer sites

· Troubleshooting, resolving, or escalating customer incidents promptly and professionally in accordance with maintenance contracts and warranties

· Documenting all customer interactions

· Contributing innovative ideas for enhancing customer service and improving service quality continuously

· Demonstrating a commitment to ongoing learning and keeping up-to-date with new technologies and trends

· Collaborating with other technical teams for support and assistance in daily operations.

Role Description:

The Field Support Engineer plays a crucial role in providing ongoing support for complex OT systems globally, ensuring system reliability, performance, and customer satisfaction. This role offers a challenging and dynamic environment where engineers have the opportunity to broaden their technical expertise across various aspects of the energy utility industry by addressing real-world challenges for our diverse customer base.

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Netomi | Software Development Engineer I – Frontend

Company Name: Netomi

Qualification: B.E/B. Tech

Job Role: Software Development Engineer I – Frontend

Job Location: Gurugram

Experience: 1 – 3 Years

Salary: As per company norms

Educational Qualifications:

Position: Software Development Engineer I – Frontend

Qualifications:

· Bachelor's degree (B.E. or B.Tech) in Computer Science or related fields

· 1 to 3 years of experience in developing UI-intensive features, preferably within a highly utilized B2B SaaS environment

Requirements:

· Proficiency in JavaScript or TypeScript, HTML5, and CSS3

· Strong hands-on experience with Vue.js (or React or Angular)

· Thorough understanding of prevalent web services technologies including GraphQL, REST, and Web Hooks

· Familiarity with one or more testing tools such as Jasmine, Karma, Jest, Mocha, Cypress.io, etc.

· Deep understanding of UI code compilation, packaging, and distribution management

Responsibilities:

· Taking ownership of critical UI modules

· Managing frontend build and testing systems

· Ensuring the technical viability of UI/UX designs and their successful implementation

· Translating designs and wireframes into high-quality code

· Developing reusable components and frontend libraries for future projects

· Collaborating with Backend, Data Science, and DevOps teams for API design and implementation

· Optimizing UI applications for enhanced performance and scalability

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Asteria Aerospace | Associate Engineer 1 – Customer Support [Liasoning]

Company Name: Asteria

Job Role: Associate Engineer 1

Qualification: B.E/B.Tech

Experience: 1 -2 years

Salary: As per company norms

Job Location: Gurgaon

Detailed Eligibility:

Junior Customer Support Engineer - Liaison

We are seeking an Engineer Graduate or equivalent with exceptional communication skills to join our team as a Junior Customer Support Engineer - Liaison. The ideal candidate will possess the following skills and traits:

· Clear and effective communication skills, both verbally and in writing, to convey information, instructions, and solutions concisely and amiably.

· Profound understanding of our company's products and services to adeptly answer customer queries and offer guidance on product features and advantages.

· Attentive listening skills to understand customers' concerns and provide accurate and relevant responses.

· Ability to adapt to changing situations, policies, and customer needs with flexibility and openness to new challenges.

· Efficient time management and task prioritization abilities to handle a high volume of customer inquiries promptly.

· Skill in multitasking, managing various tasks simultaneously such as handling phone calls, emails, and chat inquiries without compromising service quality.

· Proficiency in conflict resolution to de-escalate conflicts and find amicable resolutions for customer complaints and disputes.

· Commitment to professionalism, including punctuality, adherence to company policies, and maintaining customer confidentiality.

· Positive and enthusiastic attitude to enhance customer experiences and create pleasant interactions.

Responsibilities:

Customer Interaction:

· Welcome and assist customers, clients, and visitors courteously and professionally.

· Provide accurate and timely information regarding products, services, and company policies.

· Resolve customer inquiries, complaints, and issues promptly and effectively.

· Maintain a deep understanding of our products and services to better assist customers.

· Document and track customer interactions and feedback for continuous improvement.

Problem Solving:

· Analyze and evaluate customer problems, providing effective solutions or escalating to the appropriate department when necessary.

· Maintain a deep understanding of our products and services to troubleshoot customer issues and queries.

· Document customer interactions, issues, and resolutions in the company's service portal system.

Product Knowledge:

· Stay updated with product updates, features, and industry trends.

· Educate customers on product features and benefits.

· Provide guidance and support for customers to make informed decisions.

Quality Assurance:

· Ensure that customer service inquiries are handled promptly, accurately, and professionally.

· Monitor and review customer interactions to identify areas for improvement.

· Collaborate with the team to continuously enhance service quality and efficiency.

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BT Group | Associate Engineer

Company Name: BT Group

Qualification: B.E/B. Tech

Job Role: Associate Engineer

Job Location: Bangalore

Experience: Freshers

Salary: As per company norms

Minimum Qualifications:

· Bachelor's degree in relevant fields such as B.E/B.Tech

Key Skills Required:

· Troubleshooting

· Agile Development

· Database Design/Development

· Debugging

· Programming/Scripting

· Microservices/Service Oriented Architecture

· Version Control

· IT Security

· Cloud Computing

· Software Testing

· Continuous Integration/Continuous Deployment Automation & Orchestration

· Application Development

· Algorithm Design

· Software Development Lifecycle

· Decision Making

· Growth Mindset

· Inclusive Leadership

Responsibilities:

· Assist in the implementation of technical solutions for customers and colleagues

· Collaborate within cross-functional squads to create and implement technical solutions

· Conduct technical reviews to update knowledge and skills in software engineering principles

· Contribute to the design of technical specifications and software solutions

· Perform coding activities under supervision and communicate progress to project stakeholders

· Support integration of existing software products and resolve compatibility issues

· Monitor and correct software defects to maintain system integrity

· Assist in implementing new architectures, standards, and methods for enterprise systems

Significance of the Role:

The Junior Software Engineer plays a crucial role in executing routine software engineering activities, contributing to BT's commercial strategy by supporting project delivery and innovation. This role ensures adherence to engineering excellence and contributes to the overall engineering strategy and roadmap.

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